MDGO AUTO INSURANCE TALKS VIDEO SERIES

MDgo Content Team
January 12, 2021
1
 min read

In the first episode of Auto Insurance Talks, top insurance influencer and thought leader Rick Huckstep shares with MDgo why digital first notification of loss, or auto FNOL, is an important way for auto insurers to differentiate themselves by innovating the traditional claims process. According to Huckstep,with digital and first FNOL, auto insurers can meet customers’ expectations by making the process more about convenience. As he phrases it in the episode, which you can watch more of below, “Things are delivered 24/7, they are easy and simple.” Huckstep believes that auto FNOL can help auto insurers speed up the claims process, while the customer receives a quick and precise response.

About the Author
MDgo Content Team

MDgo's content team is a happy group of content writers interested in discussing the latest trends in mobility, auto insurance, insurtech and more!

Subscribe to our blog and stay up to date with the latest updates

Popular Posts

Auto Insurance Customers Should Be Able to Take Their Hands off the Wheel Following an Accident

A car accident is a frightening moment for even the most experienced of drivers. So how is it possible to minimize friction and streamline the auto insurance customer experience at key Points of Care? With data-driven insights, there is a better way to precisely support customers the moment an accident occurs.

read More

Three ways auto insurers can exceed customer expectations post-quote

The auto insurance industry is becoming more competitive and cut-throat by the minute, with price remaining the determining factor in policy purchasing decisions. How can auto insurers improve customer experience “the day after the quote” to retain customers for the long term?

read More

Personalization Pays Off: How Auto Insurers Can Exceed Customer Expectations

Platform economy companies are transforming customer expectations to favor personalization with data-driven digital offerings and services. But how do auto insurers stack up in meeting the trend?

read More

Did you find this interesting?
Share it with others